Infrastructure Management

Proactive Infrastructure Monitoring and Alerts

 
Infrastructure Management (IM) is our remote infrastructure monitoring and management service. It offers numerous advantages in terms of cost savings, security, resilience, flexibility and reduced management. Includes 24×7 critical alert monitoring of your servers and core network components.
 

Our ability to respond.

More Driven IM monitors, identifies and diagnoses server and network asset incidents so they can be resolved before they hurt your business and affect your clients.

Our services

It includes management of on-site servers to strict service level targets, 24-7 proactive monitoring of critical equipment and processes, reporting of problems, rapid access to engineers, regular on-site visits and technical guidance, antivirus, business hours support queries though our Service Desk, Automation Agent, Remote Control, Delegated Management tools and Enterprise Reporting Portal.

The IM service works in conjunction with both local on-site servers and Cloud Compute Services.

IM monthly managed services can be applied to critical assets within your environment, entire sites or on an individual appliance level, including servers, switches, routers, printers, WAP and VoIP/UC services.

Offering server and network critical watch monitoring services in Sydney, Melbourne and Canberra, with monitoring coverage Australia wide.


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